Frequently Asked Questions
Q: How far in advance do I need to place my order?
A: The sooner the better! We require a minimum of two weeks advance notice for most orders. If there is an opening in the schedule, rush orders can be accommodated with a minimum of 72 hours notice and a rush fee of $25. For wedding cakes, we recommend contacting us at least 3 months in advance to secure your preferred date. Any order over $200 requires a minimum of 50% deposit to secure the order date.
Q: How do I place an order? If I send you a message on Instagram/Facebook/the website will that secure my date/order?
A: To place an order, you must submit one of our order inquiry forms (there is one for general orders and one for wedding cakes). After you submit this form we will contact you to finalize details and provide you with a quote for your cake/treat. Contacting us via Instagram/Facebook/the website does not constitute placing an order and will not secure your date!
Q: How much are your cakes?
A: Each cake is different and pricing is based on the size of the cake, the complexity of design, and the number of flavors and fillings. Please visit our Flavors & Pricing page for starting prices. In general, our smallest & simplest cakes start at $30. There is a minimum of $300 for wedding cake orders. Upon submission of an order inquiry form we will contact you to provide a quote for your cake/treat.
Q: Can I order something other than a cake?
A: Yes! Sweets Bakehouse offers a variety of scratch-baked treats and custom goodies to celebrate any special occasion such as cupcakes, brownies, cookies (customizable, too!), macarons, and many other delicious desserts. We also offer seasonal items- make sure you follow us on Instagram for updates!
Q: Can I order a vegan, gluten-free, or dairy-free treat?
A: Yes! We proudly offer many allergy friendly goodies and strive to work within dietary restrictions. Please note that if you order a gluten-free, vegan, or dairy-free treat or cake from us, these items are made in a kitchen where allergens are present so it may contain traces. Please let us know when you submit an order inquiry form what your needs are, and we will do our best to help!
Q: Can I pay for my cake/order upon delivery?
A: No. All invoices for orders must be paid in full prior to delivery or pickup.
Q: Do you deliver? Is there a delivery fee?
A: Yes! We offer free delivery in Bradenton, Sarasota, and the Palmetto area. Delivery for orders beyond this area are available for a small fee.
Q: Can I pick my cake up from you when it is ready?
A: No—due to COVID-19 we are only offering delivery at this time.
Q: Do you offer tastings for wedding cake orders?
A: Yes, we do offer tastings for wedding cake orders for $25, which includes 3 flavors of cake and 3 fillings along with our classic buttercream frosting. Tastings usually last 30-40 minutes and can accommodate a maximum of 4 people. We are currently offering socially distanced or virtual tastings out of an abundance of caution with regard to COVID-19, so we will bring the tasting to you if you choose this option.